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What kind of understanding does water users have about water use, how active they are in water conservation, and what services do they think they need from the water company?
The research report shows that consumers are very concerned about water-saving issues and are also reducing their personal water consumption. Consumer surveys also show that providing more detailed information on water consumption will help increase individual water-saving awareness.
76% of consumers are concerned about water conservation issues in their communities.
Sixty-nine percent of consumers believe they are continuously reducing their personal water use.
71% of consumers believe that obtaining detailed information on water usage will help them to further save water.
Managers of water supply companies have shown that they have been promoting water conservation and believe that smart water meter technology is the key to solving problems, but the substantive application of this technology is still in its infancy.
Seventy-three percent of water company managers stated that their companies are actually promoting water conservation.
Sixty-eight percent believe that the use of smart water meter technology by water companies is necessary, but only one-third of water companies are considering or have already adopted this technology.
When the first two benefits brought by smart water meter technology are selected, 62% of the respondents believe that the greatest benefit is to prevent leakage, followed by 35% that is considered to provide consumers with a monitoring or section. Water is an effective tool.
At the same time, 46% of the interviewees think that the cost of investment recovery is slow or lack measurable returns, and 42% think that the high cost of use is the biggest obstacle to the application of this technology.
Stephan Scholl, senior vice president and general manager of Oracle's Public Utilities Group, said: "As society continues to pay attention to power utilities, smart grids and smart meters have been heating up in recent months. Similarly, water supply companies are also facing aging infrastructure. Difficulties in maintenance and consumer challenges to service requirements.Oracle's “water testing†report shows that water companies have recognized that smart metering technology will have a major impact on their operations, and there is still a great deal of attention to consumer education and communication. The smart metering technology provides consumers with practical, demanding data that enables them to make more informed decisions about water use."
Alisa Mann, customer service manager for the Las Vegas Basin Water District, said: “In the Las Vegas Basin water district, we have long noticed that providing consumers with targeted water-saving information can help them change their water use behavior.†The "test" report provides very important data on the benefits and difficulties associated with the application of smart water meter technology. Cost is a very important factor, but many water companies cannot see the tremendous impact of smart water meter technology on its development. This is not just a matter of reducing the workload, it can also help customers make the best choices and increase efficiency in their operations."