On April 2nd, 2018, Dongfeng Cummins reached an agreement with Hubei Hongyang Industrial Co., Ltd. of Liyang City on the cooperation guarantee service for vehicles and signed an agreement. Dongfeng Cummins' strong technology and resource integration capabilities will provide more guarantees for Hongye Industrial's vehicles and strive to achieve more economical, efficient, and safe operation goals.
Xiangyang Hongyi and Dongfeng Cummins Line Guarantee Signing Ceremony Hongyi Industrial is a company that mainly deals in tobacco business. Its fleet of vehicles, "Concordia", accounts for 85% of the total, and it is a fixed-line running from Fuyang to the Harbin transportation line.
A lot of traffic on the road
In line with vehicle operations, we provide customers with systematic, differentiated and customized “car, people, road, and cargo†value packages. We have conducted an in-depth understanding of Hongye Industrial and found that there are some problems in the management of the fleet. Pain point problem. For example, maintenance is not timely, many failures are sudden, once the failure, the driver will enter a long wait; some repair points along the way are not standardized, it is easy to be “predictedâ€, leading to high maintenance costs; transport requirements with the tide of the holiday When the order volume was high, its own vehicles could not meet the transportation requirements.
Full protection guaranteed
Dongfeng Cummins and Hongye Industrial reached a consensus on the line protection scheme and signed a line security agreement. The agreement includes four major solutions that have won the praise of Hongye Industrial and the drivers.
Personally docked along the line. In order to arrange special docking along the route, Hongye Industrial's vehicles will enjoy priority in troubleshooting, and the service in the exclusive maintenance zone will strive to solve the problem in the shortest possible time. All vehicles are repaired at the designated Dongfeng Cummins authorized service station along the route. The charging standards are the same and there is no “bullying†phenomenon, allowing all drivers to rest assured to repair.
Post-processing maintenance training. For the driver to carry out systematic post-processing maintenance training, including every 100,000 km replacement urea pump main filter, urea tank filter, and to remind the driver to pay attention to the engine off 1 minute and then cut off the vehicle power supply to prevent nozzle crystallization and other failures.
Integrate industry resources. Coordinate the resources of Xiangyang Logistics Association, use the Association's vehicle information files, and cooperate with the members to provide special car protection for Hongye Industrial to meet the needs of holiday tidal orders.
Regular communication and communication. Maintain regular exchanges with Hongye Industrial's business, such as the identification of Dongfeng Cummins authentic and counterfeit spare parts. To clear spare parts distribution channels and improve the spare parts guarantee ability and timeliness.
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