Houston, Texas
Skip Giessing, the Vice President of DXP's Rotating Equipment Division, was recently interviewed to explore the dynamics of DXP's partnership with Viking Pump. As one of Viking's earliest distributors, DXP has fostered a strong relationship that spans several decades, with connections reaching all levels of the organization—from leadership to customer service.
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A look back reveals that DXP Enterprises began its journey in 1908 as Southern Engine and Pump Company (SEPCO), initially functioning as a distributor of pumps and gas compressors within its regional market. Over time, the company expanded its offerings, acquiring new products, services, and locations. Retaining the SEPCO name until 1996, the company went public under the leadership of President and CEO David R. Little, becoming DXPE (DXP Enterprises) on the NASDAQ stock exchange.
The influx of capital allowed DXP to enhance its facilities, expand its capabilities, and make numerous strategic acquisitions. Today, rotating equipment remains a cornerstone of DXP's business, comprising 50-60% of their operations, with Viking Pump consistently ranking among their top-selling product lines across designated territories.
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Currently, DXP boasts approximately 180 branches across the United States, Canada, Mexico, and Dubai. The Viking Pump territory is geographically specific to certain U.S. states. Additionally, DXP has developed specialized product divisions targeting key sectors such as bearings and power transmission, safety and safety services, metalworking, and industrial supplies.
Within the Rotating Equipment Division, DXP offers an extensive portfolio of products and services, including centrifugal and positive displacement pumps, mechanical seals, motors, vacuum pumps, continuous monitoring equipment, and controls. With over 175 manufacturers represented, ten—Viking included—are responsible for the bulk of the division’s business.
Committed to excellence, DXP has earned recognition for its exceptional customer service. For instance, in 2018, they received the Spirit of Excellence Award from Hormel Foods for their reliable on-time deliveries and unwavering customer support.
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In Skip Giessing's words, "Our focus at DXP isn't solely on products—it’s on our customers. We listen first, then provide tailored solutions." To serve clients effectively, DXP is structured into three primary segments:
1. **Service Centers**: These branches act as local hubs for consultation, sales, and servicing of industrial MROP products.
2. **Innovative Pumping Solutions**: This segment includes custom fabrications, modular packages, pump manufacturing, Tier I through Tier IV repair capabilities, remanufactured pumps, and a specialty foundry with advanced 3D printing technology for rapid part replication.
3. **Supply Chain Services**: Focused on optimizing inventory management, this arm provides everything from centralized pricing online to fully integrated supply chains that manage storerooms and embedded personnel for enhanced reliability.
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The collaboration between DXP and Viking Pump is built on mutual trust and shared values. For decades, DXP has championed Viking’s positive displacement pumps, which excel in handling thick, viscous materials where centrifugal pumps fall short. Viking’s electric-heated pumps, in particular, have proven invaluable for customers dealing with materials prone to cooling and solidifying between batches.
Looking ahead, DXP is set to promote Viking’s latest innovation: the gas dehydration glycol line of pumps. Designed to address critical challenges in the oilfield, these pumps ensure strict moisture removal from natural gas before pipeline transport. By improving reliability and extending service life, Viking’s glycol pumps offer significant advantages over competitive models, which often require frequent repairs or replacements after mere hours of operation.
This partnership exemplifies how both companies prioritize customer satisfaction, with DXP providing unparalleled service and supply. As Skip puts it, "Our customers see us as a unified force, committed to solving their problems and delivering lasting solutions."
For more information about DXP Enterprises, click [here](#).
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This collaboration, rooted in shared values and mutual respect, continues to thrive and promises even greater achievements in the future.
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