Leroy Burnell photo
Here’s a story that reminds us how everyday heroes can make a real difference. Latoya Riley, a resident of Charleston, SC, was in the middle of preparing dinner when an unexpected fire broke out. While heating up some grease for pork chops, the oil caught fire, and she quickly moved the pan to the sink—only to burn her hands in the process. As water hit the hot grease, flames shot up, creating a dangerous situation.
Riley immediately called 911, and the Charleston Fire Department arrived swiftly. Captain Ryan Delk, along with his team, was in the middle of their own dinner when they got the call. Despite the chaos, they rushed to help, putting out the fire and ensuring everyone's safety.
While waiting for her mother to pick her up and take her to the hospital for her burns, Riley had no idea what was about to happen next. After the smoke cleared, Captain Delk noticed something unusual in the oven—some pork chops were still baking. Instead of leaving it behind, he decided to finish the meal. He grabbed a new pan, fried the remaining chops, set the food on the table for the kids, and even cleaned up the kitchen.
"She had two small children, so I didn’t want them to have to wait until 10 or 11 o’clock to eat supper," Delk said. His actions not only showed kindness but also a deep sense of responsibility beyond just fighting fires.
The city of Charleston’s Customer Service Initiative Committee heard about the incident and recently honored Captain Delk with a quarterly customer service award. "In this line of work, you have to be a people-person," Delk shared. "It’s not just spraying water on a fire." His story is a powerful reminder that true service goes beyond duty—it’s about compassion, empathy, and making a difference in someone’s day, even in the most unexpected ways.
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